The Role of Emotional Intelligence in the Workplace
Gone are the days of using technical skills, educational credentials and years of experience as a key predictor of an individual’s professional acumen. Increasingly, organizations are recognizing the importance of emotional intelligence as a determining factor of an individual’s performance. A leader’s emotional intelligence (EQ) matters and cultivating their EQ can lead to better teamwork, a positive company culture and overall organizational growth and success. The Significance of Emotional Intelligence Emotional intelligence involves the ability to recognize, understand and